Find the Right Family, Every Time
True Harbor's proprietary intelligent matching algorithm considers child needs, family capabilities, location, and availability to find the best possible placements in seconds. Stop guessing and start matching with confidence.
Intelligent Matching That Works
What used to take hours of phone calls and spreadsheet searching now happens in seconds. True Harbor finds and ranks the best family matches so you can focus on what matters—placing children in nurturing homes.
Geolocation-Based Search
Find families within the right distance from schools, services, or biological family. Distance scoring ensures proximity needs are met for every placement.
Child Needs Matching
Define specific needs for each child and match them to families with corresponding skills and experience. Every placement starts with understanding what the child needs most.
Availability Filtering
Filter by availability type: respite, short-term, long-term, or adoption-ready families. Instantly see which families are ready and able to take a placement.
Ranked Results
Families are scored and ranked based on match criteria, putting the best fits at the top. See exactly why each family scored the way they did.
Contact Tracking
Track every outreach attempt with timeline updates showing who was contacted, when, and the outcome. Never lose track of where you are in the placement process.
Status Management
Mark families as selected, declined, maybe, or waiting as you work through options. Keep your entire team aligned on where each potential placement stands.
How the Matching Algorithm Works
A closer look at the technology that powers better placements
Multi-Factor Matching
True Harbor's proprietary intelligent matching algorithm evaluates families across multiple dimensions simultaneously. When you create a placement search, the system considers location proximity, child needs alignment, family capabilities, current availability, and historical placement success—all in real time.
- Distance calculated from any address you specify
- Child needs matched to family training and experience
- Family preferences for age and gender respected
Ranked Results You Can Act On
Every search returns families ranked by match score so the best options appear first. But True Harbor doesn't just show you a number—it explains why each family scored the way they did. See distance, needs match percentage, and availability at a glance, then drill into the details when you need them.
- Match scores broken down by factor
- One-click contact directly from results
- Track responses without leaving the search
Placement Categories
Categorize searches by type: imminent, disruption, step down, planned move, respite, or expansion. Each category can have different urgency levels and due dates to help prioritize your workload.
Service Area Filtering
Limit searches to specific service areas based on your organizational boundaries. Ensure placements stay within the regions your team serves while still finding the best possible matches.
Complete Placement History
Access the full placement history for any family to inform your decisions. See past placements, outcomes, and any notes that might be relevant to the current search.
Placement Analytics
Track placement metrics across your organization. See search volume, time-to-placement, match rates, and outcomes to continuously improve your placement process.
From Search to Placement
A streamlined workflow that keeps everyone on the same page
Create Search
Enter child needs, location requirements, urgency level, and any special criteria for the placement.
Review Matches
True Harbor instantly returns ranked families with match scores. Review the best options and understand why they ranked highest.
Contact Families
Reach out directly from the platform. Every call and email is logged automatically, building a complete contact history.
Confirm Placement
When you find the right match, confirm the placement and True Harbor updates all records automatically.
Ready to Transform Your Placement Process?
Join organizations nationwide who trust True Harbor to find the right families faster and improve outcomes for children in care.
No commitment required • Setup in under 30 days • Dedicated support team
